15 Common Issues and Solutions for Phpmailer Gmail API

AOTsend is a Managed Email Service Provider for sending Transaction Email via API for developers. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go. Check Top 10 Advantages of Managed Email API

When integrating the Gmail API with PHPMailer, developers may encounter various issues. In this article, we'll explore 15 common problems and their solutions, helping you troubleshoot and ensure smooth email delivery using PHPMailer and the Gmail API.

1. Authentication Failed

One of the most common issues is authentication failure. This usually occurs due to incorrect credentials or less secure app access being disabled in Gmail settings. Ensure you're using the correct email and password, and allow less secure apps in your Gmail account settings.

2. Connection Timed Out

If you encounter a connection timeout error, it's likely due to network issues or Gmail server unavailability. Check your internet connection and try again later. Additionally, increasing the timeout settings in PHPMailer can help.

3. SMTP Connect() Failed

This error often indicates a problem with the SMTP server settings. Verify that you've entered the correct SMTP server details, including the server address, port, and encryption type (TLS or SSL).

【AOTsend Email API】：
AOTsend is a Transactional Email Service API Provider specializing in Managed Email Service. 99% Delivery, 98% Inbox Rate. $0.28 per 1000 Emails.
AOT means Always On Time for email delivery.

You might be interested in reading:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, Any Special?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

4. Email Not Sent/Delivery Failed

If emails are not being sent or delivered, check the recipient's email address for typos or formatting errors. Also, ensure that your Gmail account isn't reaching its sending limits.

5. Emails Going to Spam

Emails sent via the Gmail API may sometimes be marked as spam. To avoid this, ensure your email content is relevant and not spammy. Additionally, using a verified sender email address and including a reasonable text-to-HTML ratio can help.

6. Invalid Token or Expired Access

When using OAuth 2.0 for authentication, an invalid or expired token can cause issues. Make sure your tokens are up to date and have the necessary scopes for sending emails.

7. SSL/TLS Errors

SSL/TLS errors can occur due to outdated certificates or misconfigured servers. Ensure your server has the latest SSL/TLS certificates installed and is correctly configured.

8. Encoding Issues

If you're sending emails with special characters or different languages, encoding issues may arise. Set the correct character encoding in PHPMailer, such as UTF-8, to avoid these problems.

9. Large Attachment Issues

Sending large attachments can cause problems, especially if they exceed Gmail's attachment size limits. Consider using Google Drive links or splitting large files into smaller parts.

10. Duplicate Emails

If recipients are receiving duplicate emails, check your code for any loops or recursions that might be causing multiple send requests.

11. Bounced Emails

Bounced emails can occur due to invalid or non-existent recipient addresses. Regularly clean and validate your email lists to minimize bounces.

12. Rate Limiting

Gmail has sending limits to prevent spam. If you hit these limits, consider spreading out your email sending or using Gmail's batch sending features.

13. Missing or Incorrect Headers

Ensure you're setting the correct email headers, including 'From', 'To', 'Subject', and any custom headers your application requires.

14. Logging and Debugging

Enable detailed logging and debugging in PHPMailer to diagnose issues more effectively. This can provide valuable insights into what's causing problems.

15. Library Version Conflicts

Keep your PHPMailer library up to date. Older versions may have known issues or incompatibilities with the latest Gmail API changes.

By addressing these common issues and implementing the suggested solutions, you can ensure smoother and more reliable email delivery when using PHPMailer with the Gmail API. Remember to regularly check Gmail's official documentation and PHPMailer's updates for any changes or new best practices.

AOTsend adopts the decoupled architecture on email service design. Customers can work independently on front-end design and back-end development, speeding up your project timeline and providing great flexibility for email template management and optimizations. Check Top 10 Advantages of Managed Email API. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go.