Location:Home > Email Service Knowledge > Article content

15 Steps to Ensure Prestashop Sends Email When New Order is Placed

AotSendPro5Month Ago (10-05)Email Service Knowledge74
AotSend Email API Best 24+ Email Marketing Service (Price, Pros&Cons Comparison) What is a Managed Email API, How it Works? Best 25+ Email Marketing Platforms (Compare Authority,Keywords&Traffic)

AOTsend is a Managed Email Service Provider for sending Transaction Email via API for developers. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go. Check Top 10 Advantages of Managed Email API




When running an online store with PrestaShop, it's crucial to ensure that the system sends notifications whenever a new order is placed. This not only keeps you updated but also allows for timely order processing and better customer service. Here are 15 steps to guarantee that PrestaShop sends emails when a new order is placed:

Step 1: Check Email Configuration

The first step is to verify that your PrestaShop email configuration is correct. Go to the "Advanced Parameters" section in your PrestaShop back office and select "Email Server". Ensure that the SMTP server details, including the host, username, password, and port, are accurately entered.

Step 2: Test Email Connectivity

After configuring your email settings, send a test email to check connectivity. This can be done in the same "Email Server" section. If the test email is successfully sent, it confirms that your store's email functionality is working.

Step 3: Verify Email Templates

PrestaShop uses email templates to send automated messages. Go to the "Localization" tab and select "Translations". Here, you can edit and verify the content of the "New order" email template to ensure it suits your needs.

Step 4: Check Order Status

Confirm that the order status triggers an email notification. Certain order statuses might not be set to send emails by default. You can adjust this under "Orders" > "Statuses".

Step 5: Update PrestaShop and Modules

Keeping your PrestaShop and its modules up to date is essential for smooth functionality. Regularly check for updates and apply them to avoid any compatibility issues that might affect email notifications.

Step 6: Review Server Logs

Examine your server logs for any errors related to email sending. This can help identify specific issues that might be preventing emails from being sent.

Step 7: Disable Third-Party Modules

Sometimes, third-party modules can conflict with PrestaShop's email system. Try disabling any recently installed or updated modules to see if they're causing the issue.

Step 8: Check Firewall and Hosting Settings

Ensure that your firewall or hosting provider's settings are not blocking outgoing emails from your PrestaShop store.

Step 9: Contact Your Host Provider

If all the above steps are correct and emails are still not being sent, contact your hosting provider. They might have additional insights or restrictions that could be affecting email delivery.

Step 10: Use a Dedicated SMTP Service

Consider using a dedicated SMTP service for more reliable email delivery. Services like SendGrid or Mailgun can improve email deliverability and provide detailed analytics.

Step 11: Monitor Email Delivery

Regularly monitor your email delivery rates to identify any patterns or issues. This can be done using tools like Google Analytics or specialized email tracking software.

Step 12: Test Different Email Clients

Emails might display differently across various email clients. Test your order confirmation emails on multiple platforms to ensure compatibility and readability.

Step 13: Optimize Email Content



🔔🔔🔔

AOTsend Email API】:
AOTsend is a Transactional Email Service API Provider specializing in Managed Email Service. 99% Delivery, 98% Inbox Rate. $0.28 per 1000 Emails.
AOT means Always On Time for email delivery.


You might be interested in reading:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, Any Special?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

🔔🔔🔔

Keep your email content简洁明了, relevant, and engaging to increase customer engagement and reduce the chances of emails being marked as spam.

Step 14: Implement DKIM and SPF

To further enhance email deliverability and security, implement DKIM (DomainKeys Identified Mail) and SPF (Sender Policy Framework) records for your domain.

15 Steps to Ensure Prestashop Sends Email When New Order is Placed

Step 15: Regularly Review and Update

Finally, regularly review and update your email notification system to ensure it remains effective and adapts to changing customer needs and technological advancements.

By following these 15 steps, you can significantly improve the reliability of PrestaShop sending emails when a new order is placed. This not only enhances customer satisfaction but also streamlines your order processing workflow, leading to a more efficient and profitable online store.

AotSend Email API Best 24+ Email Marketing Service (Price, Pros&Cons Comparison) What is a Managed Email API, How it Works? Best 25+ Email Marketing Platforms (Compare Authority,Keywords&Traffic)

AOTsend adopts the decoupled architecture on email service design. Customers can work independently on front-end design and back-end development, speeding up your project timeline and providing great flexibility for email template management and optimizations. Check Top 10 Advantages of Managed Email API. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go.


Scan the QR code to access on your mobile device.

Copyright notice: This article is published by AotSend. Reproduction requires attribution.

Article Link:https://www.aotsend.com/blog/p5564.html

“15 Steps to Ensure Prestashop Sends Email When New Order is Placed” 的Related Articles

Top 8 JavaScript Email API Techniques for Seamless Email Integration

Top 8 JavaScript Email API Techniques for Seamless Email Integration

Top 8 JavaScript Email API Techniques for Seamless Email Integration1. Choosing the Right JavaScript Email API for Your ProjectSelecting the right Jav...

Best 8 Mailinator API Features for Temporary Email Solutions

Best 8 Mailinator API Features for Temporary Email Solutions

Best 8 Mailinator API Features for Temporary Email SolutionsIn the realm of temporary email solutions, the Mailinator API stands out as a robust and v...

16 Simple Steps to Change Password on Yahoo.com

16 Simple Steps to Change Password on Yahoo.com

When it comes to managing your online accounts, security should always be a top priority. Yahoo, as one of the oldest and most popular email services,...

16 Steps to Use Recovery Toolbox for Outlook Password

16 Steps to Use Recovery Toolbox for Outlook Password

When it comes to recovering lost or forgotten Outlook passwords, Recovery Toolbox for Outlook stands out as a reliable solution. This powerful tool he...

16 Effective Sending Invoice Email Samples for Businesses

16 Effective Sending Invoice Email Samples for Businesses

When it comes to business communications, invoice emails are crucial. They not only inform clients about payments but also reflect the professionalism...

14 Remind Me To Email Strategies

14 Remind Me To Email Strategies

In the digital age, email remains a powerful tool for communication and marketing. Whether you're a business owner, marketer, or simply someone who wa...