Not Receiving Amazon Verification Code Email: 14 Troubleshooting Steps

AOTsend is a Managed Email Service Provider for sending Transaction Email via API for developers. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go. Check Top 10 Advantages of Managed Email API

Have you been waiting for an Amazon verification code email that never arrived? Don't fret! We've compiled a list of 14 troubleshooting steps to help you resolve this issue.

1. Check Your Email Address

First and foremost, confirm that the email address provided to Amazon is correct and active. Any typo or mistake in the email address can prevent you from receiving the verification code.

2. Check Your Spam Folder

Sometimes, email providers might mistake the verification email as spam. Be sure to check your spam or junk folder for the missing email.

3. Email Delivery Delay

Consider that there might be a delay in email delivery. Wait for a few minutes and check your inbox again. If it's still not there, proceed to the next steps.

4. Check Your Email Filters

If you have set up any specific email filters, they might be redirecting or deleting the verification email. Review your filter settings to ensure they're not interfering.

5. Whitelist Amazon Emails

To prevent future emails from being marked as spam, you can whitelist Amazon's email address in your email client. This ensures that all emails from Amazon will be delivered to your inbox.

6. Check Your Email Provider's Status

Sometimes, email providers experience outages or maintenance issues. Visit your email provider's status page or support forum to check if there are any known issues.

7. Resend the Verification Code

On the Amazon website, look for an option to resend the verification code. This can often be found in the account settings or during the sign-up/login process.

8. Clear Your Cookies and Cache

Sometimes, browser cookies and cache can interfere with the email verification process. Clearing them might help resolve the issue.

9. Try a Different Browser

Browser compatibility issues can also prevent email delivery. Try accessing your Amazon account using a different browser to see if that resolves the problem.

10. Contact Your Email Provider

If none of the above steps work, contact your email provider's customer support. They might be able to provide insights into why you're not receiving the verification email.

【AOTsend Email API】：
AOTsend is a Transactional Email Service API Provider specializing in Managed Email Service. 99% Delivery, 98% Inbox Rate. $0.28 per 1000 Emails.
AOT means Always On Time for email delivery.

You might be interested in reading:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, Any Special?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

11. Check Your Firewall or VPN Settings

Firewalls or VPNs might block incoming emails from Amazon. Temporarily disable them to see if that's the cause of the issue.

12. Update Your Contact Information

Ensure that all your contact information, including your phone number, is up to date in your Amazon account. This can help with alternative verification methods.

13. Use the Amazon Help Pages

Amazon's help pages are a great resource for troubleshooting issues. Search for "not receiving verification code" or similar queries to find relevant solutions.

14. Contact Amazon Customer Service

If all else fails, reach out to Amazon's customer service directly. They can assist you further and might be able to manually verify your account.

By following these troubleshooting steps, you should be able to resolve the issue of not receiving the Amazon verification code email. Remember, patience is key, and don't hesitate to seek help when needed.

AOTsend adopts the decoupled architecture on email service design. Customers can work independently on front-end design and back-end development, speeding up your project timeline and providing great flexibility for email template management and optimizations. Check Top 10 Advantages of Managed Email API. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go.