14 Common Issues and Fixes for Delivery Status Notification Gmail

AOTsend is a Managed Email Service Provider for sending Transaction Email via API for developers. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go. Check Top 10 Advantages of Managed Email API

Gmail's Delivery Status Notification (DSN) is a crucial feature that keeps users informed about the status of their sent emails. However, like any other system, it can sometimes encounter issues. In this blog post, we'll explore 14 common problems related to Gmail's DSN and provide solutions to help you troubleshoot them effectively.

1. Not Receiving DSNs

If you're not receiving DSNs, first check your Gmail settings to ensure that the feature is enabled. Additionally, verify that your emails are being sent from an account that supports DSNs.

2. Delayed DSNs

DSNs may sometimes arrive with a delay. This could be due to server load or network issues. If this becomes a persistent problem, consider checking Gmail's server status or contacting Gmail support.

3. Incorrect DSN Information

Occasionally, DSNs may contain incorrect information, such as an inaccurate delivery status. This could be caused by a glitch in the system. To resolve this, try resending the email or checking the recipient's email server status.

4. DSNs for Spam Emails

Receiving DSNs for emails marked as spam can be annoying. To prevent this, ensure your emails comply with anti-spam regulations and use a reputable email service.

5. Missing DSNs for Important Emails

If you're expecting a DSN for an important email but haven't received one, check the email headers to confirm if DSN was requested. If it was, but you still didn't receive a notification, contact Gmail support for assistance.

6. Frequent DSNs for the Same Email

Getting multiple DSNs for the same email can be confusing. This might happen due to email forwarding or multiple recipients. To avoid this, review your email's recipient list and forwarding settings.

【AOTsend Email API】：
AOTsend is a Transactional Email Service API Provider specializing in Managed Email Service. 99% Delivery, 98% Inbox Rate. $0.28 per 1000 Emails.
AOT means Always On Time for email delivery.

You might be interested in reading:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, Any Special?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

7. DSNs Not Working with Third-Party Email Clients

Some third-party email clients may not support Gmail's DSN feature. Ensure your email client is up to date and compatible with Gmail's DSN system.

8. Inability to Disable DSNs

If you want to disable DSNs but can't find the option, check Gmail's advanced settings or contact support for guidance.

9. DSNs for Bounced Emails

Receiving DSNs for bounced emails can be frustrating. To minimize bounces, regularly clean and update your email lists, and use double opt-in methods for subscriptions.

10. Conflicting DSN Settings

Conflicting DSN settings can cause confusion. Review and standardize your DSN preferences across all your email accounts and clients to ensure consistency.

11. DSNs for Filtered Emails

If you're receiving DSNs for emails that were filtered or blocked, review your Gmail filters and adjust them accordingly.

12. Inaccurate DSN Timestamps

Inaccurate timestamps on DSNs can be misleading. Ensure your system's time and date settings are correct, and consider syncing your devices to a reliable time server.

13. DSNs for Internal Server Errors

If you're receiving DSNs indicating internal server errors, this could be a sign of a broader issue with Gmail's servers. Check Gmail's status page for any outages or maintenance notices.

14. Limited DSN Functionality on Mobile Devices

Some mobile devices may have limited support for Gmail's DSN feature. To resolve this, update your mobile apps and operating system to the latest versions.

By addressing these common issues and implementing the provided fixes, you can ensure that Gmail's Delivery Status Notification system works smoothly for your email communications. Remember to regularly check Gmail's support pages and forums for updates and additional troubleshooting tips.

AOTsend adopts the decoupled architecture on email service design. Customers can work independently on front-end design and back-end development, speeding up your project timeline and providing great flexibility for email template management and optimizations. Check Top 10 Advantages of Managed Email API. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go.