12 Fixes for Outlook Password Reset Not Working

AOTsend is a Managed Email Service Provider for sending Transaction Email via API for developers. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go. Check Top 10 Advantages of Managed Email API

When it comes to email clients, Microsoft Outlook stands as one of the most popular choices. However, like any other software, users might encounter issues, especially when trying to reset their passwords. If you're facing problems with Outlook password reset, here are 12 fixes that can help you resolve the issue.

Fix 1: Check Your Internet Connection

Before attempting any complex solutions, ensure that your internet connection is stable. A weak or intermittent connection can interrupt the password reset process.

Fix 2: Clear Browser Cookies and Cache

If you're trying to reset your password through a web browser, clearing cookies and cache might help. These can sometimes conflict with the password reset process.

Fix 3: Try Another Browser or Device

Sometimes, browser-specific issues can cause problems during the password reset. Trying a different browser or even a different device might solve the problem.

Fix 4: Verify Your Account Information

Ensure that you are using the correct email address and that you have access to the recovery options like alternate email or phone number linked to your Outlook account.

Fix 5: Contact Microsoft Support

If automated methods fail, contacting Microsoft Support directly can often lead to a quick resolution. They can help verify your identity and manually reset your password.

【AOTsend Email API】：
AOTsend is a Transactional Email Service API Provider specializing in Managed Email Service. 99% Delivery, 98% Inbox Rate. $0.28 per 1000 Emails.
AOT means Always On Time for email delivery.

You might be interested in reading:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, Any Special?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

Fix 6: Check for Account Locks

Repeated failed attempts to reset the password might lock your account. In such cases, you'll need to contact Microsoft to unlock your account before attempting to reset the password again.

Fix 7: Update Your Outlook App

If you're using an outdated version of the Outlook app, it might not support the latest security features required for password resets. Keeping your app up to date ensures compatibility and security.

Fix 8: Disable Third-Party Plugins or Extensions

Some browser plugins or extensions might conflict with the password reset process. Temporarily disabling them might help.

Fix 9: Use the Microsoft Account Password Reset Page

Instead of trying to reset through the Outlook app, you can try using the official Microsoft Account password reset page.

Fix 10: Check Your Firewall and Antivirus Settings

Sometimes, firewall or antivirus software can block the password reset process. Temporarily disabling them or adding an exception for Outlook might solve the issue.

Fix 11: Two-Step Verification

If you have two-step verification enabled, ensure that you are correctly entering the codes sent to your phone or alternate email.

Fix 12: Wait Before Retrying

If you've made several failed attempts, it's best to wait for a while before trying again. This reduces the chance of your account being locked due to excessive failed attempts.

Remember, the "12 Fixes for Outlook Password Reset Not Working" are general solutions, and not all might apply to your specific situation. It's always best to start with the simplest solutions and progress to more complex ones if necessary. If all else fails, contacting Microsoft Support is always a reliable option. By following these fixes, you should be able to resolve most Outlook password reset issues.

AOTsend adopts the decoupled architecture on email service design. Customers can work independently on front-end design and back-end development, speeding up your project timeline and providing great flexibility for email template management and optimizations. Check Top 10 Advantages of Managed Email API. 99% Delivery, 98% Inbox rate. $0.28 per 1000 emails. Start for free. Pay as you go.