12 Tips for Identifying and Avoiding Docusign Phishing Emails

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In the digital age, phishing emails have become a common occurrence, and they often imitate legitimate services like DocuSign to lure unsuspecting users into divulging sensitive information. To help you stay vigilant and protect your data, here are 12 tips to identify and avoid DocuSign phishing emails.

1. Verify the Sender's Email Address

Always check the email address of the sender. DocuSign emails typically come from a verified and official DocuSign domain. If the email address looks suspicious or doesn't match DocuSign's official domain, it's likely a phishing attempt.

2. Inspect the Email Content

Read the email content carefully. Phishing emails often contain grammatical errors, typos, or urgent language to pressure you into action. DocuSign emails are usually professionally written and do not use alarmist language.

3. Beware of Suspicious Links

Hover over any links in the email before clicking. If the link address doesn't match the official DocuSign website, avoid clicking it. Phishers often use links that redirect to malicious websites designed to steal your information.

4. Check for HTTPS and the Lock Symbol

When visiting a website from a link in an email, always ensure that the URL starts with "https://" and look for the lock symbol in your browser, indicating a secure connection. This adds a layer of security to your browsing.

5. Don't Download Unknown Attachments

Never download or open attachments from unknown or suspicious emails. These attachments can contain malware that steals your personal information or damages your computer.

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6. Be Cautious of Urgent Requests

Phishing emails often create a sense of urgency, pressuring you to click links or download attachments immediately. DocuSign will never use such urgent language in their official communications.

7. Verify the Email's Signature

Official emails from DocuSign will often have a digital signature or DKIM signature that verifies their authenticity. Check for these signatures before trusting the content of the email.

8. Contact DocuSign Directly

If you're unsure about an email's authenticity, contact DocuSign's customer support directly through their official website or social media channels to verify.

9. Use Anti-Phishing Tools

Consider using anti-phishing browser extensions or software that can help identify and block suspicious websites and emails.

10. Keep Your Software Updated

Regularly update your operating system, browser, and antivirus software to ensure you have the latest security patches and protections against phishing attacks.

11. Educate Yourself and Your Team

Stay informed about the latest phishing techniques and educate your colleagues or employees on how to identify and avoid these scams.

12. Report Phishing Attempts

If you receive a suspicious email claiming to be from DocuSign, report it immediately to DocuSign and your local authorities.

By following these 12 tips, you can significantly reduce the risk of falling victim to a DocuSign phishing attack. Remember, vigilance and skepticism are your best defenses against these increasingly common scams. Stay safe and protect your sensitive information!

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